$1.23b
Our total sales value
94.7%
Auction clearance rate
131
years of combined experience
27
median days on market
We started Ruisi with a simple intention. Create a place where real estate feels clear, human and accountable.
After years inside a franchise environment, we realised we could deliver a better service by stepping out on our own.
The move gave us the freedom to work with purpose, respond without delay and shape a standard that suits the needs of sellers and buyers in Sydney’s outer western suburbs. It also allowed us to build a business that reflects who we are. Straightforward, youthful and grounded.
We believe the size of our team is an advantage. A small agency means you speak directly with the people who handle your sale or lease. Nothing gets passed through layers of staff. Nothing gets lost in translation. Every conversation is timely. Every decision is informed. Every client receives attention that is focused and considered. In a market that often feels crowded and impersonal, we see this as a genuine point of difference.
Integrity
Service
Expertise
Community
We stand by our word.
We show up and we follow through.
We keep the process steady.
We care about the small details.
We're guided by experience and empathy. We combine local insight, attention to detail, and clear communication to achieve exceptional results while ensuring every client feels supported and valued throughout their journey.
Our approach to client service is grounded
in care, clarity, and accountability.
We understand that property decisions carry financial weight and personal emotion, so our role is to provide calm guidance, honest advice, and steady communication at every stage. Service here is structured, not reactive, with clear processes that ensure consistency and attention to detail.
Actively involved.
Accurate and purposeful.
Advice you can rely on.
Our expertise comes from active involvement, not surface-level observation. We track buyer behaviour, monitor shifts in demand, and understand how presentation, timing, and pricing interact in real conditions. This knowledge allows us to position properties with accuracy and purpose.
The diversity of our suburbs are what make us unique.
There's a story behind every household.
And we're here to listen to yours.
With a multicultural team that lives where they work, we’re part of the neighbourhoods we represent. Our ties to local people, schools, and businesses shape authentic relationships built on trust, loyalty, and care.
We’ve got deep local roots. Results with care is our way of doing business.
Community shapes how we work every day. The suburbs across Western Sydney are not just areas we service, they are places we know personally. We understand the streets, schools, businesses, and families that give each neighbourhood its character.
Our backgrounds reflect the diversity of the region. We understand that every household has its own priorities, traditions, and goals, and we approach each relationship with respect and awareness of what matters most.
Being part of the community also means showing up beyond property transactions. We value long-term relationships with local families, business owners, and professionals, and we see our role as contributing positively to the areas we work within. Trust is built over time through consistency, reliability, and genuine care.
Years of steady performance have strengthened our presence locally. Recognition within the industry and loyalty from past clients reflect a commitment to high standards across sales, leasing, and management.
Join us
We’re on the lookout for the industry’s best and brightest.
Work closely with leaders who value initiative and trust people to take ownership. As Ruisi grows, the right people will grow with it. If that’s you, we’d love to chat.